QCharm LLC
4641 Montgomery Avenue, Suite 512
Bethesda, MD 20814
Phone: 1-866-617-2626
Fax: 1-866-271-8827

QCharm LLC warrants its product to be free of defects in materials and workmanship.  We have several checkpoints in place to assure that your kit will be delivered to your satisfaction. In the unlikely event of error, we will exchange, replace, or refund defective items without hesitation.

All other return inquiries are at the discretion of QCharm LLC. If you have any questions or concerns, please don't hesitate to contact us using the above contact information.